Return & Refund Policy

At Gkhair India, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of used or opened products once sold or delivered.

• Gkhair India is not responsible for any damage caused after delivery
• In case of any quality issue with the product, we can exchange the product. All you need to do is email us within 24 hours of delivery. You can email us at customer.support@maisondauraine.com and our Customer Care will be happy to assist you
• Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms-
• Returns and exchanges requests will be subject to checking and vetting by Gkhair India.
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• Once your return/refunds request has been accepted, the process will be completed within 7-14 business days.
• All products once purchased are non-refundable
• Free Gifts cannot be exchanged or returned