Terms of service

Terms Of Use

The Website GK Hair India (https://www.gkhair.co.in) Is Owned by Auraine Botanicals Private Limited, A Company Incorporated Under the Companies Act, 2013 With CIN No. U52100hr2014ptc052888 And Its Registered Office at Building No. 22, Electronic City, Phase Iv, Udyog Vihar, Sector-18, Gurugram – 122015 (India).

Welcome To the GK Hair India official Website. If You Continue to Browse and Use This Website, You Are Agreeing to Comply with And Be Bound by The Following Terms and Conditions of Use, Which Together with Our Privacy Policy Govern Gk Hair India Relationship with You in Relation to This Website. If You Disagree with Any Part of These Terms and Conditions, Please Do Not Use Our Website.

These Terms and Conditions Set Forth the Legally Binding Terms and Conditions for Your Use of This Website Such as Features, Content, Trademarks, Apps, Widgets Offered or Any Purchases Made Through This Website.

These Terms and Conditions Shall Apply to All Users of The Site, Including, Without Limitation, Users Who Are Contributors of Content, Information and Other Materials or Services on The Site. The Use of This Website Is Subject to The Following Terms of Use: By Just Using This Website, You Specifically Approve Our Utilization and Disclosure of Your Personal Information in Agreement with This Privacy Policy.

License

Gk Hair India Grants You a Non-Exclusive, Non-Transferable, Revocable, Limited License to Use the Photographs, Images, Artwork and Other Written / Visual Materials, Trademarks, and Copyrights Appearing on The Gk Hair India Website (The ""Images/Files"") In Accordance with The Terms and Conditions of This License Agreement (""License""). The Distribution Agreement Which You Have Entered into With Gk Hair India, Pursuant to Which You Have Been Authorized to Sell Gk Hair Professional Products (The ""Distribution Agreement""). Capitalized Terms Used Herein Shall Have the Meanings Ascribed to Them in The Distribution Agreement, Unless the Context Otherwise Requires.

Proprietary Rights

You Recognize And Acknowledge That (A) Gk Hair India Is The Owner Of All Rights, Title And Interest In And To The Images/Files In Any And All Forms Thereof, And Gk Hair India Is Also The Owner Of The Goodwill Attached To Or Associated With The Images/Files, Including That Which Arises From The Sale Of The Products, (B) All Rights In And To The Images/Files/Visuals Are And Shall Remain The Sole Property Of Gk Hair India, (C) Your Rights To Use The Images/Files Shall Be Governed By This License Agreement And The Distribution Agreement, And In The Event Of A Conflict Between The Two Agreements, The Terms Of This License Agreement Shall Govern, (D) You Do Not Have The Right To Modify Or Make Any Changes To The Images/Files Without The Prior Written Consent Of Gk Hair India. Your Use of The Images/Files Will Be in Compliance with Any Rules or Guidelines Established by Tibolli in Its Sole Discretion from Time to Time. You Shall Have No Other Rights to The Images/Files or Any Other Intellectual Property Belonging to Gk Hair India or To Any of Its Affiliates.

Permitted Uses

During The Term of The Distribution Agreement, Gk Hair India Authorizes the Distributors to Use the Images/Files in The Territory on Or in Relation to The Products for The Sole Purpose of Exercising Your Rights and Performing Your Obligations Under the Distribution Agreement and Only in Such Form and Manner as Are Specifically Approved in Writing by Gk Hair India, In Its Sole Discretion, And for No Other Purpose. Tibolli May Withdraw Its Approval for Any Previously Authorized Use of The Images/Files Upon Notice to You at Any Time, In Such Event, You Shall Immediately Cease Such Use. You Acknowledge That the Images/Files Shall Be Deemed to Be Part of the ""Promotional Materials and Artwork"" Described in The Distribution Agreement.

Prohibited Uses

You May Not:

  1. Use Any Image/File Unless Explicitly Permitted by This License;
  2. Duplicate Any Image/File Thereof, For Backup/Archival Purposes;
  3. Sublicense, Rent, Lease, Sell, Lend or Distribute the Image/File to any third party;
  4. Use Any Image/File in Electronic Format, Whether for Online or Offline Purposes or In Any Other Multimedia Applications Unless the Image/File Is Incorporated for Viewing purposes only. No Permission Is Granted to Any Third-Party to Download or Save The Image/File;
  5. Transfer This License to Any Other Individual, Business or Legal Entity;
  6. Use, Permit the Use Of, Or Attempt to Register the Images/Files as A Trademark or Service Mark Which Could Result as Infringement of the Right of Publicity or Other Intellectual or Proprietary Right of Any Party;
  7. Claim Any Proprietary Rights of Any Kind with Respect to The Images/Files or Seek to Register the Copyright in Or to The Images/Files;
  8. Use Any Image/File in Association with Identifiable Individuals, Identifiable Products or Identifiable Entities, Except with The Prior Written Permission of Gk Hair India or Pursuant to The Terms of This License or The Distribution Agreement;
  9. User Should Not Upload, Post, E-Mail, Or Otherwise Transmit Any User Content That Is Inaccurate, Unlawful, Harmful, Threatening, Embarrassing, Abusive, Harassing, Tortious, Defamatory, Vulgar, Obscene, Offensive, Profane, Libelous, Deceptive, Fraudulent, Invasive Of Another’s Privacy, Hateful, Or Contains Or Depicts Nudity Or Explicit Or Graphic Descriptions Or Accounts Of Sexual Or Violent Acts (Including, But Not Limited To, Sexual Language Of A Violent Or Threatening Nature Directed At Another Individual Or Group Of Individuals), Or Is Otherwise Inappropriate As Determined By Us In Our Sole Discretion;
  10. Create Scandalous, Obscene, Defamatory or Immoral Works That Incorporate the Images/Files;
  11. Use the Images/Files in Connection with Any Product or Service Offered or Sold by A Competitor of Gk Hair India; Or
  12. Use the Images/Files for Any Purpose Prohibited by Law
Term

The Term of This License Shall Continue Throughout the Term of The Distribution Agreement, Provided That You Are in Compliance with The Terms and Conditions Herein and With the Terms and Conditions of The Distribution Agreement. This License Will Terminate Immediately If You Fail to Comply with Any of Its Terms or Conditions or Upon Termination of The Distribution Agreement, Whichever Is First to Occur. You Agree, Upon Termination, To Destroy All Copies of The Images/Files of Gk Hair Content. Notwithstanding The Foregoing, You Shall Immediately Cease Any Use of The Images/Files (Or Such Portion Thereof as Gk Hair India Shall Designate) Upon Your Receipt of Notice from Gk Hair India That Your Rights to Use the Images/Files (Or A Designated Portion Thereof) Have Terminated for Any Reason Whatsoever.

No Warranties

The Images/Files Are Provided and Licensed by Gk Hair India on an ""As Is"" Basis, Without Any Other Warranties or Conditions, Express or Implied, Including, Without Limitation Warranties of Merchantable Quality, Satisfactory Quality, Merchantability, Fitness for A Particular Purpose, Title, Exclusivity, Non-Infringement, Or Those Arising by Law, Statute, Usage of Trade, Course of Dealing or Otherwise. You Assume the Entire Risk as To the Results and Performance of The Images/Files.

Limitation Of Liability

In No Event Shall Tibolli Have Any Liability To You Or Any Third Party For Any Indirect, Incidental, Consequential, Special, Punitive Or Exemplary Damages Or Expenses Arising Out Of This License Whatsoever (Including But Not Limited To Any Damages Or Expenses For Any: Loss of Use; Lost Profits; Lost Business; Lost Opportunity, Lost Data; Costs Of Procurement Of Substitute Goods Or Services; And, Business Interruption) Whether in an Action Based on Contract, Negligence Or Other Tortious Action, And Whether Or Not Tibolli Or Any Of Its Affiliates Have Been Advised of The Possibility Of Such Damage or Expense . These Limitations Shall Apply Notwithstanding Any Failure of Essential Purpose of Any Limited Remedy.

Indemnification

You Hereby Agree To Indemnify, Release And Hold Harmless Tibolli, Its Parents, Subsidiaries, Affiliates (""Gk Hair India Entities""), And Their Respective Officers, Directors, Agents, Employees, Suppliers, Resellers, Licensors And Distributors Against Any And All Claims, Actions, Proceedings, Suits, Liabilities, Damages, Settlements, Penalties, Fines, Costs Or Expenses (Including, Without Limitation, Reasonable Attorneys' Fees And Other Litigation Expenses) Incurred By The Tibolli Entities, Arising Out Of Or Relating To (A) Your Violation Or Breach Of Any Term, Condition, Representation Or Warranty Of This License; (B) Your Use Of The Images/Files; Or (C) Your Violation, Alleged Violation, Or Misappropriation Of Any Intellectual Property Right (Including, Without Limitation, Trademark, Copyright, Patent, Trade Secrets) Or Non-Proprietary Right Of A Third Party (Including, Without Limitation, Defamation, Libel, Violation Of Privacy Or Publicity). You Hereby Acknowledge and Agree That This Indemnity Shall Be Deemed to Apply To, And Exist For The Benefit Of, Gk Hair India And Its Parents, Subsidiaries, Affiliates, And Their Respective Officers, Directors, Agents, Employees, Suppliers, Resellers, Licensors And Distributors.

General

This License and The Distribution Agreement Constitute the Entire Agreement Between You and Gk Hair India, Superseding Any Other Agreement or Discussions, Oral or Written, And May Not Be Changed Except by A Signed Agreement. You May Not Assign This License Without the Written Permission of Gk Hair India, However, Gk Hair India May Assign This License at Any Time. Neither Any Failure nor Any Delay on The Part of Either Party Hereto in Exercising Any Right Hereunder Shall Operate as A Waiver Thereof; Nor Shall Any Single or Partial Exercise or Any Right Hereunder Preclude Any Other or Further Exercise Thereof or The Exercise of Any Other Right. If Any Provision of This License Is Declared by A Court of Competent Jurisdiction to Be Invalid, Illegal, Or Unenforceable, Such A Provision Shall Be Severed from The License and The Other Provisions Shall Remain in Full Force and Effect. This License Shall Be Governed By, And Construed in Accordance With, The Laws of India. You Agree That, Except as Set Forth Below, All Actions, Claims, Disputes, and Proceedings Arising in Connection with This License, Your Obligations Hereunder or Any Alleged Breach Hereof, Shall Be Tried and Litigated Solely and Exclusively in The Court of India. You Further Agree That You Shall Be Subject to Personal Jurisdiction in India and Consent to Any and All Actions or Proceedings Brought Therein Arising Out of This License, Your Obligations Hereunder, or Any Alleged Breach Hereof. The Aforementioned Choice of Forum Clause Is Intended by The Parties to Be Mandatory and Not Permissive in Nature Thereby Precluding the Possibility of Litigation Between the Parties in Any Other Forum or Jurisdiction; Provided, However, That Nothing Contained Herein Shall Preclude Gk Hair India from Bringing an Action or Proceeding in Any Jurisdiction Seeking an Injunction or Other Equitable Relief Against You. You Hereby Waive Any Right That You Might Have to Assert That Any Litigation Between the Parties Should Be Maintained in A Different Forum or Jurisdiction for Any Reason Including, Without Limitation, Based on The Doctrines of Forum Non-Convenience or Improper Venue, Or Any Similar Theory.

Legal Disclosure Gk Hair India May Transfer And Disclose Information, Including Your Personal Information, Usage Information, And Device Identifier, (Including IP address), To Third Parties To Comply With A Legal Obligation; When We Believe In Good Faith That The Law Requires It; At The Request Of Governmental Authorities Conducting An Investigation; To Verify Or Enforce Our Terms Of Use Or Other Applicable Policies; To Respond To An Emergency; Or Otherwise To Protect The Rights, Property, Safety, Or Security Of Third Parties, Visitors To Our Sites Or The Public.

Counterfeit Warning: Caution Notice For Indian Market

Gk Hair Products Undergoes Various Quality Control Measures And Conform To Very High Standards Of Certification. Consumers Are Urged To Buy Genuine Gk Hair Products Only From This Website Or The Following Authorized Sellers On The Below Mentioned E-Commerce Platforms. Please Avoid Purchasing Such Products From Any Other Person, Entity, Or Seller On Any of the mentioned Online Stores Since Those Products May Be Counterfeits, Illegal Adaptations, Infringing Devices, Or Not Suitable For The Indian Markets (Whether In Terms Of Safety, Standard, Or Certification). Gk Hair Professional And Maison D’ Auraine, I.E. The Exclusive Distributor In India (“We”/ ”Us”/ ”Our”) Shall Not Assume Responsibility For Any Such Product(S) Purchased From An Unauthorized Source, Other Than Through Below Mentioned Sources.

Link Of Certified Sellers In India (“Certified Sellers”)

  • Business Website: [https://www.gkhair.co.in]
  • [Business Website Link For Salon Locator For Authentic And Original Gk Products]
  • Seller On Amazon By The Name Of GKHair India.
  • Seller On Flipkart By The Name Of GKhairIndia.
  • Seller On Nykaa, Myntra, Kult, Tira Beauty, Tata Cliq, Smytten, Tata Cliq Luxury, Tata 1mg, Ajio, Netmeds, Tata Cliq Palette By The Name Of GK Hair.

For Further Information Regarding Gk Hair’s Products Available For The India Market, You Can Call [76690 11756] Or Write To [Support@Gkhair.Co.In].

How To Avoid Counterfeits
  1. Purchase Products Only Through Our Certified Sellers To Avoid Any Counterfeits.
  2. Beware Of Products Offered To You At A Greater Discount Than You Normally Would Be Able To Obtain From The Certified Sellers.
  3. Do Not Purchase From Such Suspicious Sources Both Online Or Offline.
  4. Do Not Purchase a Product When The Packaging Has Been Resealed, Reused Or Tampered With In Any Way.
Brand Protection

We strive to Deliver High-Quality Products To Our Customers Hence We Regard Such Products As an Infringement On Our Intellectual Property Rights And A Violation Of Our Registered Trademarks. We Will Not Hesitate To Issue Warning Letters, File Petitions To The Relevant Authorities To Condone The Known Offenders. Tougher Actions And Beyond, Including Further Legal Actions Against Such Illegal Counterfeiters And Distributors Will Be carried out If deemed necessary. In Addition, We Would Appreciate Your Understanding And Support With Regard To The Following Requests.

  1. Please Understand That We Will Not Offer Any Quality Assurance For Products That Have Not Been Purchased Through Our Certified Sellers.
  2. Please Note That We Will Not Accept Any Liability Whatsoever For Any Damage Caused By The Use Of Counterfeit Product(S) And That Products Purchased Outside Of The Above List Of Our Certified Sellers Are Not Warranted By Us Or Supported In Any Way.
  3. Purchasers Should Be Aware That We Cannot Implement Measures Such As Investigations Into The Authenticity Of Products Purchased From Sources Other Than Our Certified Sellers.
  4. Please Contact Our Sales Representatives Immediately If Anybody Tries To Sell You Any Counterfeit Or Suspected Counterfeit Gk Products Or Mail Us Immediately At support@gkhair.co.in. We Would Like To Encourage You, Our Customers To Join Us To Combat Counterfeits By Reporting Known Or Suspected Counterfeits To Us By Sending Us An Email. We Appreciate Your Assistance In Preventing The Distribution Of Counterfeit Products. Thank You For Reading This And For Your Support Of Our Efforts To Protect Our Customers From The Negative Experiences!

Shipping Policy

Each Order Is Shipped Within 3 To 5 Working Days. Your Order Will Be Delivered to The Shipping Address Provided Through Your Registration on gkhair.co.in.

For all Cash on Delivery (COD) orders, a minimum convenience charge will be added to the total order amount.

Shipping In India

The Shipping Cost Will Vary from State to State. Shipping Cost Will Be Determined on Three Parameters.

  1. Weight
  2. Size
  3. Address (Residential Addresses Constitute Additional Charges)

All Shipping Will Be Delivered by The Concerned Courier Service.

Tracking Order:

An Email Will Be Sent to User When He/She Purchases an Item from gkhair.co.in. The Email Will Comprise an Order Status to Track Your Order Status by Regularly Visiting the Website.

Expected Time to Receive:

The Maximum Time to Deliver a Product to The Customer Is 7 Working Days After Successful Shipping.

Active Coupon

  • SS10 - Applicable on all Home Care Products. (Please Note: This coupon is not applicable to our professional products.)
  • No Coupon will be applicable on selected products during DOTD or any one-day special deal.
  • Cashback money will be earned during the DOTD period in the form of instant cart value discounts at the time of purchase.

Return Policy

To initiate a return for Damaged Goods received From gkhair.co.in, The Company Must Be Informed Within 2 working days from The Date of Delivery.

Steps to initiate a Return request :

1. Drop an email To Support@Gkhair.Co.In with a photo & video of the Product explaining the concern / Issue.
2. You should expect a response on the status of your return ticket within 24-48 working Hrs.

Return Policy:

  • Product Damaged by The Customer Will Not Be Eligible for Return
  • In case of spillage or damage, the Refunds Will Only Be Processed once the Item Is Received by gkhair.co.in
  • Refunds Will Only Be Processed on the Original Receipt Issued by gkhair.co.in
  • Once the Returned Product Is Received, The Refund Will Be Made to The Original Payment Method Used by The Customer While Placing the Order or To the Customer’s Bank Account via the Bank Transfer Method.
  • All Other Costs Incurred for Shipping / Returns Will Be Borne by The Customer/ Distributor.*
  • Orders cannot be canceled once placed online for prepaid shipments.

You can also contact customer support for India at Support@Gkhair.Co.In and contact number +91 76690 11756